We believe you will be satisfied with our products as much as we are. So as part of our commitment to 100% satisfaction with your purchase, iBen Creations gladly accepts returns for products within 30 days of the receipt of an order, no question asked.
How to Make a Return
- Obtain Return Merchandise Authorization Number(RMA#). You can get an RMA# by filling contact us form.
- Pack the item(s) securely in the original product packaging, if possible. Please include all parts, and accessories.
- Include a copy of your invoice and please describe a brief explanation of why you are returning the product. If you still have label with return address provided on your invoice please affix and mark RMA# on return package.
- Mail your return to:
Attn: Return Dept.
616 Corporate Way
Valley Cottage, NY 10989
It takes up to 5 business days to process the return and credit your account, though it may take longer the credit to appear on your credit card statement. We will notify you via e-mail once your return has been processed.